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Terms and Conditions
This document is an electronic record under Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Your use of www.Domusinterio.com and all the web-pages, hyper-links, tools and services provided there under (hereinafter referred to as "the Website" which expression shall include and successor or replacement website) is governed by the following terms and conditions as applicable to the Website ("User Agreement"). This User Agreement shall come into effect upon your each visit or usage of the Website or upon your registration or upon you providing any information on the Website. In this User Agreement, you are contracting with Domusinterio, a company incorporated under Companies Act, 1956 with registered office at A-8, Kamla Nagar, Agra-282005, Uttar Pradesh (India), hereinafter referred to as "the Platform" which expression unless the context otherwise require shall mean and include its successors, liquidators and assigns.
For the purpose of the User Agreement, Registered User / Visitor and wherever the context so require 'You' shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data (as defined hereinafter) while registering on the Website as Registered User using the computer systems of the Website or who has used the Website without becoming a Registered User, and, in both the cases, accepted this electronic version /electronic record of the User Agreement. A Registered User has allocated himself a unique identification user name ("User ID" and" Password") to become Registered User. The term and expression “You” shall, unless the context otherwise require shall and include your legal heir, receivers, successors, liquidators and permitted assigns.
As a Registered User, this User Agreement shall be effective and binding upon your 'acceptance'. 'Acceptance' shall mean your affirmative action in clicking on 'check box' and/or on the 'continue button' and/or or any affirmative action as provided on the registration page or using or accessing the Website through logging in by Your third party website user ID and password including that of www.Facebook.com, websites owned by Yahoo Inc. or its subsidiaries, Google Inc. or its subsidiaries, twitter or any other social media website as permitted on the Website or generally using the Website in any manner, with or without using Your User ID and Password. If you do not agree or are not willing to be bound by the terms and conditions of this User Agreement, please do not click on the "check box" and on the "continue" button or any other button and do not seek to obtain access to or otherwise use the Website.
The Platform may amend this User Agreement at any time by posting a revised version on the Website. The revised version will be effective at the time Platform posts it on the Website. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this User Agreement.
Important Disclaimers: The following disclaimers by the Platform are the key to determine any relationship between You and the Platform for Your use of the Website and for Platform providing any services on the Website:
· Platform and its suppliers, affiliates and service providers provide the Website and services on "as is" basis and without any warranty or condition, express, implied or statutory and specifically disclaim any implied warranties of title, merchant ability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the Website is at your risk.
· Platform, its associates, affiliates and service providers and technology partners make no representations or Warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted.
· The Platform provides certain independent services to facilitate the transactions between users of the Websites and such independent services may include listing management, warehousing services, logistics services and making available courier services, payment facilitation through nodal bank(s) under applicable laws. You understand, agree and acknowledge that the Platform will engage independent third party service providers to perform these services. The Platform may on reasonable efforts basis procure ordinary industry standard warranties from these third parties. You further understand, agree and acknowledge that the Platform will not be held liable or responsible towards You or towards any person claiming under or through You for any actions, commission, omission, misconduct, fraud or negligence (whether in contract or tort or under public policy) of these third parties unless such actions, commission, omission or negligence of the third party is attributed to a direct cause of misconduct and gross negligence of Platform and in such an event the total aggregate liability of the Platform shall be limited to the extent provided in the clause titled" Limitation of Liability".
You agree that the aforesaid disclaimers shall be in addition to any other disclaimers given in this User Agreement.
When you use the Website or send emails or other data, information or communication to the Platform, You agree and understand that you are communicating with the website and Platform and all other Registered Users and Visitors through electronic records which are legally identifiable and enforceable, and You consent to receive communications via electronic records from the Website, Platform and all other Registered Users and Visitors and as and when posted, communicated or required.
Service of Notice: The Registration Data and email ID or Your account details of the third party website through which You register with the Website will be construed as Your 'designated electronic address' and the Platform, Website, other Registered Users, Visitors, third parties and law enforcement agencies will communicate with You on your designated electronic address which will be deemed adequate service of notice / electronic record.
By impliedly or expressly accepting this User Agreement, You also accept and agree to be bound by various policies of the Platform as provided from time to time in various hyperlinks on the Website.
On registering with Domusinterio, you get an exclusive coupon in your email inbox to shop on Domusinterio
This coupon is valid for 3 days and come with the following benefits:
If you use the Website as Registered User, you are responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or Platform has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Platform has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.
You hereby grant us a non-exclusive,
worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through
multiple tiers) right to exercise the copyright, publicity, and database rights
you have in Your information, in any media or medium now known or developed,
produced, invented or used in future, with respect to Your information.
Membership on the Website is free. Platform does not charge any fee for browsing, bidding and buying on the Website. However, before you list an item for sale through the Website, You shall be subject to such Platform fees as mentioned in the Platform Fee Policy ("Platform Fee"). You are recommended to review Platform Fee each time before listing any item for sale on the Website. Platform reserves the right to change its Platform Fee and/or Platform Fee Policy from time to time. Changes to the Platform Fee and Platform Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees and be payable to the Platform within such time as specified in the invoice.
You are responsible for paying all fees associated with the use of the Website and you agree to bear any and all applicable taxes, charges, ceases etc. levied thereon.
Platform reserves the right to issue a warning, temporarily /indefinitely suspend or terminate your membership of the Website and refuse to provide you with access to the Website in case of non-payment of Platform Fees. Platform also reserves the right to take legal action in case of non-payment of Platform Fees
i. Belongs to another person and to which You does not have any right to.
ii. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women(Prohibition) Act, 1986.
iii. Harm minors in any way.
iv. Infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items.
v. Violates any law for the time being in force.
vi. Deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
vii. Impersonate another person.
viii. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancel bots, Easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
ix. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
x. Shall not be false, inaccurate or misleading.
xi. Shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
xii. Shall not create liability for Platform or cause Platform to lose or disrupt (in whole or in part) the services of our service providers or other suppliers; and.
xiii. Shall not link directly or indirectly to or include descriptions of items, goods or services that are prohibited under the User Agreement or any other applicable law for the time being in force including but not limited to the Drugs and Cosmetics Act, 1940,the Drugs And Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended time to time and rules there under.
Please note that in accordance with the Information Technology (Intermediaries guidelines) Rules 2011, in case of non-compliance with rules and regulations, User Agreement and/or any policies contained or referred to herein for access or usage of an intermediary computer resource, the intermediary has the right to immediately terminate the access or usage rights of the users to the computer resource of intermediary and remove non-compliant information. This right is in addition to all other rights and remedies available to the Platform against You either in this User Agreement or any policy contained herein, in any applicable law or under torts.
The Website is only a venue where users may meet and interact with one another for their transactions. Platform is not and cannot be a party to or control in any manner any transaction between two users of the Website.
All commercial / contractual terms are offered by and agreed to between buyers and sellers alone. The commercial / contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to goods and services and after sales services related to goods and services. Platform does not have any control or determines or advises or in any way involves itself in the offering or acceptance of such commercial / contractual terms between buyers and sellers. Without prejudice to the foregoing, the Platform may provide certain transaction support services to seller and buyers of the website as provided in various rules and policies on the Website.
Platform is not responsible for any non-performance or breach of any contract entered into between users. Platform cannot and does not guarantee, warrant, assure or ensure that the users will perform, undertake, consume or conclude any transaction concluded on the Website. Platform shall not and is not required to mediate or resolve any dispute or disagreement between users.
Platform does not make any representation or warranty as to the attributes (such as quality, worth, marketability, etc.) of the items or services proposed to be sold or offered to be sold or purchased on the Website. In particular, Platform does not implicitly or explicitly support or endorse the sale or purchase of any items or services on the Website. Platform accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
Platform does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, identity, etc.) of any of its users. You are advised to independently verify the bona fides of any particular user that you choose to deal with on the Website and use your best judgment in that behalf.
Platform is only providing a platform or venue for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the seller and the buyer. At no time shall any right, title or interest over the items vest with Platform nor shall Platform have any obligations or liabilities in respect of such contract, except for certain transaction support services as provided in various rules and policies on the Website.
Platform is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply.
You release and indemnify Platform and/or any of its shareholders, directors, officers, personnel and representatives from any cost, damage, liability or other consequence of any of the actions of Your on the Website and specifically waive any claims that you may have in this behalf under any applicable law.
Platform cannot control the information provided by other users which is made available on the Website. You may find other user's information to be offensive, harmful, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website.
Platform may from time to time contract with third party payment service providers including banks to open nodal bank account under applicable Indian laws, to facilitate the payment between users i.e. buyers and sellers and for collection of Platform Fees and other charges. These third party payment service providers may include third party banking or credit card payment gateways, payment aggregators, cash on delivery or demand draft / pay order on delivery service providers, mobile payment service providers or through any facility as may be authorized by the Reserve Bank of India for collection, refund and remittance, as the case may be of payment or supporting the same in any manner.
Conclusion of transaction between buyer and seller on the Website: Payments to all sellers will be made on T + 3 days basis (where "T" is the date of completion of transaction).
For Pre-Paid Orders: The date of transaction 'T' is defined as the date on which the shipping details are entered into the Website.
For Cash On Delivery Orders: The date of transaction 'T' is defined as the date when the Platform receives the money into its nodal bank account from the courier or cash on delivery service provider.
Without limiting other rights and remedies, Platform may limit your activity, immediately remove your information or buys, or end your listing, warn other users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Website in the event, but not limited to:If you breach the User Agreement or any terms or policies of the Website.
If your actions may cause legal liability for you, other users or Platform.
Platform may at any time at its sole discretion reinstate suspended users. Platform reserves the right to recover any amounts due and owing by you to Platform and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
You must be legally able to sell the item(s) you list for sale on our Website. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Website. All listed items must be kept in stock for successful fulfillment of sales. The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the buyer. You represent and confirm that you shall be the sole and exclusive legal owner of all items, goods or products of any description that you wish to offer for sale on the Website. You shall have absolute right, title and authority to deal in and offer for sale such items, goods or products. From time to time, you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other users in any manner.
Platform and its suppliers, affiliates and service providers provide the Website and services on "as is" basis and without any warranty or condition, express, implied or statutory and specifically disclaim any implied warranties of title, merchant ability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the Website is at your risk.
Platform, its associates, affiliates and service providers and technology partners make no representations or Warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted.
In no event shall Platform or its affiliates and service providers be liable for any indirect, incidental, special, incidental, consequential, punitive or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this agreement (however arising, including negligence or under torts or under public policy).
In addition to any limitation of liability and various disclaimers provided elsewhere in this User Agreement, Platform's entire liability and your sole and exclusive remedy in any circumstance is limited to the following:
If you are a seller on the Platform: an amount of Platform Fees, if any, paid by you as seller on the Website to Platform for the transaction under dispute.
If you are a buyer: the Platform's entire liability and your sole and exclusive remedy in any circumstance is limited to exercise its reasonable efforts to enable to You get the refund of the product price from the seller on the Website.
Other than the aforesaid, Platform shall have no liability to you.
You shall fully indemnify, keep indemnified, defend and hold harmless Platform and Platform's shareholders, subsidiaries, affiliates, third-parties and their respective shareholders, officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement or any rules and policies contained herein, or your violation of any law, rules or regulations or the rights of a third party.
None of the provisions of the User Agreement shall be deemed to constitute a partnership or agency between you and Platform and You shall have no authority to bind Platform in any manner whatsoever nor shall Platform have any authority to bind you in any manner whatsoever. All the services provided by the Platform shall be as independent contractor and on principal to principal basis.
If any clause of the User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed sever able and shall not affect the validity and enforce ability of the remaining clauses of the User Agreement.
This Agreement sets forth the entire understanding and agreement between you and Platform with respect to the subject matter hereof.
In Platform's sole discretion, Platform may transfer its rights and obligations under this Agreement, assign this Agreement or notate this Agreement without your prior express consent. However, Platform on reasonable efforts basis and if practicable may provide you with an advance intimation of any such acts.
In the event you have any complaints or concerns with respect to the website or our services, please contact our Customer Support Officer, Ms. Ritika +919997605627.
This User Agreement and all the rules and policies contained herein and any of Your usage of Website and Your dealings with Platform shall be governed and construed in accordance with the laws of India.
If any dispute arises between You and Platform during Your use of the Website or your dealing with the Platform in relation to any activity on the Website, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and all the rules and policies contained herein, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by Platform. The Arbitration& Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language. The place of arbitration shall be Agra. Your obligations to pay the Payment Fees shall not be suspended during the arbitration proceedings.
Domusinterio is not responsible for any typographical error leading to an invalid coupon. Domusinterio does not guarantee that any one or more listings on www.Domusinterio.com or the desired listings of the Users would have E-Coupon as the payment option. Domusinterio is neither recommending you to purchase the specific item which you intend to purchase or actually purchase using E-Coupon nor Domusinterio is warranting or endorsing any product or services listed on www.Domusinterio.com nor warranting or verifying or guarantying the performance or conduct of any seller or of any third party. Domusinterio shall not be liable for any lost or stolen E-Coupon and E-Coupons once issued shall not be reissued. Domusinterio makes no representation or warranties of any kind regarding any product or service provided by any third party in connection with any E-Coupon and shall not be responsible for any costs, damages, accident, delay, injury, loss, expense or inconvenience that may arise in connection with the use of E-Coupons. Limitation of Liability: Under no circumstances Domusinterio's liability shall exceed giving the User a replacement E-Coupon of the same nature and of the same value. These terms and conditions are subject to Indian laws and any dispute shall be subject to jurisdiction of the courts in Agra (India) only.
By participating in the Pepper Points Program, the customer hereby agrees that Domusinterio Platform Services Pvt. Ltd. may modify any of the terms and conditions governing the Pepper Points Program at any time, with or without notice, even though these changes may affect a Participant's ability to use accumulated Pepper points. A Participant's continued participation in the Program constitutes his or her acceptance of any changes to these Terms and Conditions.
Domusinterio Platform Services Pvt. Ltd. reserves the right to suspend or discontinue the eligibility of any person who uses, or, in the case of suspension, is suspected of using, the Pepper Points Program in a manner inconsistent with these Terms and Conditions or any federal or state laws, statutes or ordinances. In addition to suspension or discontinuance of the Pepper Points Program eligibility, Domusinterio Platform Services Pvt. Ltd. shall have the right to take appropriate administrative and/or legal action, including criminal prosecution, as it deems necessary in its sole discretion.
Any attempt by any person to undermine the legitimate operation of the Pepper Points Program may be a violation of criminal and civil law, and, should such an attempt be made, Domusinterio Platform Services Pvt. Ltd. reserves the right to seek damages from any such person to the fullest extent permitted by law. Domusinterio Platform Services Pvt. Ltd. failure e to enforce any of these terms and conditions shall not constitute a waiver of that, or any other, provision. The Pepper Points Program is provided to individuals only. Corporations, associations, including school organizations, or other groups may not participate in the Pepper Points Program.
All questions or disputes regarding eligibility for the Pepper Points Program, the availability of items, or a Participant's compliance with these Terms and Conditions will be resolved by Domusinterio Platform Services Pvt. Ltd. in its sole discretion.
The Pepper Points Program is subject to all applicable laws and regulations.
Refund will be done in your bank account only
Pickup will not be done if exact change is not catered
Pickup will be scheduled by our Cash pick up partner
Pickup will not happen on bank holidays
Pickup will happen only from Monday to Saturday between 10 am to 4 pm
Discount is not exempted from tax
Taxes are applicable on coupon discount amount
The exact discount you will be getting is the coupon code discount amount minus the taxes which are applicable
§ Domusinterio Bespoke provides Products and Design services to customers across various Categories.
§ For Customers seeking Design Ideas and end-to-end Design execution, our expert Design
Consultants will tailor Room Concepts or Interior Design solutions basis customer
§ Designs beyond 3 options may be charged to the customers.
§ Currently we take up "Bespoke Projects" only in Delhi & NCR.
The project is executed within 45 days from the time the order is booked with 25%advance payment. However, the duration is subject to change depending on project size and customer requirements.
A comprehensive quotation is provided to the customer once he/she freezes on a design. The Domusinterio Bespoke Account Manager will inform customers of any change in the shared quotation. Prices, as on the date of placing the order, will apply to the Project.
25%of the total value to be paid as non-refundable advance to book the order. Remaining 75% to be paid before the products are dispatched from the warehouse.
Payments will be accepted through one of the following:
§ Online through site purchase
§ Cheque payment
The Order shall be confirmed only after payment realization.
Assembly and Installations:
All Looks come with One-Year warranty.
The Customer shall be obligated to provide true and correct information to “Bespoke”. In case of any misleading or inaccurate information, the Company shall not be held responsible in any manner. The Company shall take utmost care and shall provide the best possible services, however, shall not be held responsible to any act, delay in services which are beyond our scope.
· Domusinterio – Furniture Restoration provides conservation and finish restoration services (herein after defined as Services) for Antique wooden furniture (hereinafter defined as 'Products') owned by the Customers.
· The services shall be currently available for the Customers residing in Delhi, NCR region,
· The services provided herein, by their nature will have some variability in execution and therefore shall not meet the exact expectations of the Customer and shall be subject to a marginal deviation with regards to color, texture, look etc. in comparison with its intended state and condition and wherein the Customer provides a deemed consent for any such deviation and shall duly accept and acknowledge the said restored Products.
· Domusinterio will facilitate hassle free End to End logistics services, i.e. it shall facilitate to pick up the Product that requires services from the desired location of the Customer and shall deliver the restored Product back to the Customer’s location.
· The services provided herein are inclusive of the In –Transit insurance cover.
· Products that require such services are by nature old and therefore their structural and function a integrity cannot be fully ascertained basis visual inspection alone. During the process of restoration, due to lack of integrity, there could be damage that may be caused. Neither Domusinterio nor the Merchant shall be held responsible and liable to the Customer, for any damage caused in the process of refurbishment / restoration.
· Domusinterio shall not be held responsible and liable for any actions by the Merchant with respect to any refurbishment action on the part of the Merchant.
· Upon execution and acceptance of the Completion Certificate as provided by Domusinterio, the Customer shall have no right to claim against Domusinterio for any services provided herein.
Each Furniture Restoration project shall be executed in a duration of 60 (Sixty)days from the time the order is booked and confirmed on our website. However, the duration is subject to change depending on project size and Customer requirements.
· A comprehensive quotation is provided to the Customer basis the Product images so shared with the Domusinterio - Bath and sanitary ware Restoration Account Manager and once he/she finalizes the restoration process. The said quotation shall be subject to variation, basis the physical inspection of the Products. The Domusinterio -Furniture Restoration Account Manager will inform Customer(s) of any change in the shared quotation, taking into consideration the following:
· Any variable component in pricing
· Any new or updated information about the Product as may be intimated by the Customer prior to Order confirmation.
· Any variation subsequent to the physical verification of the Product.
· The Prices, as on the date of placing the order, will be final and binding to the Order, subject tophysical verification of the Product.
· 100% of the total Order value to be paid in advance at the time of booking and confirming the Order. In case, during the process of physical verification of the product, it becomes necessary to revise the charges, the same will be shared with the Customer via a new supplementary listing. The Services will be executed further only if the Customer accepts and makes the necessary payment of such additional charges, if any. In case, the Customer does not accept the additional charges then the item will be returned to the Customer along with the refund of the Order Value subject to the deduction of the applicable shipping and handling charges.
· Payments will be accepted through the all modes of payments as made available on our website (in exception of the Cash on Delivery (COD)).
· The Order shall be confirmed only after the realization of payment(s).
Assembly and Installations: Domusinterio –Bath and Sanitary ware Restoration includes end to end Assembly and required Installations, if any.
The Customer shall be obligated to provide true and correct information to "Domusinterio– Sanitary ware and bath Restoration" including its Know Your Customer (KYC) related documents.
Further, the Customer shall be required to execute certain documents viz; declarations, consents as may be required from time to time, in respect to the Products.
In case of any misleading or inaccurate information, the Company / Domusinterio shall not be held responsible in any manner. The Company / DomusInterio shall take utmost care and shall provide the best possible services, however, shall not be held responsible to any act, delay in services which are beyond its scope and control (including any Force Majeure event).
Domusinterio shall have the sole discretion to amend, modify, update the terms and conditions mentioned herein and same shall be applicable to the Customer from time to time.
Further, as per Rule 3(4) of the IT Rules, the Grievance Officer shall acknowledge or respond to Your communication of violation of Rule 3, by any other person, within 36 (thirty six) hours, and the complaints shall be redressed within 1(one) month from the date of receipt of the complaint.
Name: Ms. Ritika SharmaIn the event you have any complaints or concerns with respect to the website or our services, please contact our Customer Support